Last updated: June 2025. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the card games platform in the Philippines. By registering or using our services, you agree to the practices described here.
When you register and use the card games platform, we collect certain personal information that is necessary to provide you with a safe, functional, and enjoyable gaming experience in the Philippines. The types of information we collect fall into two broad categories: information you provide to us directly, and information we collect automatically as you use the platform. We are committed to collecting only what is genuinely needed and to handling everything we receive with care and transparency. Understanding what data we hold about you is your right, and this section is designed to make that as clear as possible. If you ever have questions about specific data points, our support team is available to assist you.
When you create an account, make a deposit, request a withdrawal, or contact our support team, you provide us with personal information. This includes your full name, date of birth, email address, mobile number, and payment details such as your GCash number or bank account information. We may also ask for a government-issued ID or other identity verification documents to comply with our obligations under Philippine law and to protect your account from unauthorised access. All information you submit is stored securely and used only for the purposes described in this Privacy Policy. You are responsible for ensuring that the information you provide is accurate and up to date.
When you access the card games platform — whether through a browser or our mobile app — we automatically collect certain technical and behavioural data. This includes your IP address, device type, operating system, browser version, session duration, pages visited, and in-game activity such as bets placed and games played. We use this data to maintain platform security, detect suspicious activity, improve the user experience, and ensure that our services function correctly across different devices used by Filipino players. This information is collected through standard web technologies including cookies and server logs. We do not use this data to build advertising profiles or share it with third-party marketing companies.
We use the personal information we collect for specific, legitimate purposes that are directly connected to operating the card games platform and serving our Filipino players well. We do not sell your personal data to any third party, and we do not use it for purposes beyond what is described in this Privacy Policy without first obtaining your consent. Every use of your data is governed by the principles of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), and we take our obligations under that law seriously. Below you will find a clear breakdown of how your data is used and the limited circumstances in which it may be shared with others.
card games uses cookies and similar tracking technologies to keep your session active, remember your preferences, and ensure the platform works correctly on your device. Essential cookies are required for the platform to function and cannot be disabled. We also use analytical cookies to understand how players navigate the platform so we can make improvements over time. We do not use advertising or cross-site tracking cookies. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to log in or use certain features. By continuing to use the platform, you consent to our use of cookies as described here.
Under the Philippine Data Privacy Act of 2012, you have a number of important rights in relation to the personal information we hold about you. We are committed to honouring these rights promptly and transparently. If you wish to exercise any of the rights listed below, please contact our support team using the email address provided in the footer of this page. We will respond to all verified requests within a reasonable timeframe and in accordance with our legal obligations. Please note that some requests may require us to verify your identity before we can proceed, to ensure that your data is not disclosed to or altered by an unauthorised person.
You can request a copy of the personal data we hold about you at any time. We will provide this in a clear and readable format.
If any of your personal information is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
You can object to the processing of your personal data for certain purposes, including direct marketing communications from us.
Where technically feasible, you may request that we provide your personal data in a structured, commonly used format so you can transfer it elsewhere.
If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine law, including anti-money laundering regulations and gaming compliance requirements. In general, account and transaction records are retained for a minimum of five years following account closure. Data that is no longer required for any legal or operational purpose is securely deleted or anonymised. If you request account closure, we will begin the data retention review process and inform you of the applicable retention period. We do not keep your data longer than is necessary, and we review our retention practices regularly to ensure they remain appropriate and compliant.
If you have any concerns about your privacy, want to exercise your data rights, or simply need more information about how card games handles your personal information, our support team is here to help. You can also visit our FAQ page for quick answers to the most common questions from Filipino players. Ready to get started? Create your account today and experience a platform built with your security in mind.